1) When will my order ship?
Every order is handled with care. Once yours is confirmed, it ships within 1–3 business days. A tracking confirmation will follow — quiet proof that something worth wearing is on its way.
2) Do you offer free delivery?
Always. Every Zentavo ships complimentary, wherever you are.
3) Which carriers do you work with?
We ship through USPS, DHL, and FedEx — carriers trusted to move things that matter.
4) Can I track my order?
Yes. Once your order leaves us, you'll receive a tracking number by email. From there, every step is visible.
5) What is your return policy?
You have 30 days. If something feels off — the fit, the model, the moment — reach out within that window and we'll make it right. A return or exchange, handled without friction.
